Certainly is a Conversational AI Platform for ecommerce that helps businesses increase customer lifetime value, boost average order value, and deflect support tickets. With Certainly, businesses can create a personalized chatbot that can answer customer questions, recommend products, and provide post-sale support.
Certainly's AI is powered by a large database of premade content and intent-based personalization options. This means that businesses can quickly and easily create a chatbot that is tailored to their specific needs and customers.
In addition to its AI capabilities, Certainly also offers a number of other features that make it a valuable tool for ecommerce businesses. These features include
Omnichannel support Certainly can be used to answer customer queries across multiple channels, including website, SMS, WhatsApp, Messenger, and more.
Integrations Certainly integrates with a wide range of business systems, including CRM, ERP, and marketing automation platforms.
Reporting Certainly provides detailed reporting on chatbot performance, so businesses can track the impact of their chatbot on customer engagement and sales.
Certainly is a powerful AI tool that can help ecommerce businesses improve customer service, increase sales, and boost profits. With its easy-to-use interface and wide range of features, Certainly is a great choice for businesses of all sizes
