Leexi is an AI-powered conversational intelligence platform that helps businesses improve their sales, customer service, and onboarding. It transcribes, analyzes, and summarizes phone calls and video conferences, providing users with insights into their conversations that they would not otherwise have. Leexi also offers a variety of features that can help businesses improve their operations, such as automatic summary generation, CRM integration, and coaching tools.
Here are some of the benefits of using Leexi
Improved sales performance Leexi can help businesses improve their sales performance by providing insights into their sales conversations. For example, Leexi can identify which sales techniques are most effective, which customers are most likely to convert, and which areas of the sales process need improvement.
Enhanced customer service Leexi can help businesses enhance their customer service by providing insights into their customer service conversations. For example, Leexi can identify which customer service representatives are providing the best service, which customers are most satisfied, and which areas of the customer service process need improvement.
Streamlined onboarding Leexi can help businesses streamline their onboarding process by providing a centralized repository of information about new hires. For example, Leexi can transcribe and summarize onboarding calls, identify key topics that need to be covered, and generate training materials.
Here are some of the key features of Leexi
Automatic transcription Leexi automatically transcribes phone calls and video conferences, so you don't have to waste time typing them up yourself.
Sentiment analysis Leexi analyzes the sentiment of your conversations, so you can see how customers and prospects are feeling.
Topic identification Leexi identifies the topics that are discussed in your conversations, so you can track your progress and identify areas for improvement.
CRM integration Leexi integrates with your CRM system, so you can easily add call transcripts and summaries to your customer records.
Coaching tools Leexi provides coaching tools that can help you improve your sales and customer service skills.
If you are looking for an AI-powered conversational intelligence platform to help you improve your business, then Leexi is a great option. It is easy to use, affordable, and packed with features that can help you boost your sales, improve your customer service, and streamline your onboarding process
