Luggage Liaison is a Generative Pre-training Transformer (GPT) designed to provide assistance with luggage-related concerns. The primary aim of this tool is to guide users in navigating various luggage policies and procedures. It is developed on the ChatGPT platform, requiring ChatGPT Plus for access. Luggage Liaison is devised to address queries and situations frequently encountered by travelers related to their luggage. These may include scenarios such as lost luggage, wherein the user might ask, 'My bag is lost, what now?' or issues concerning theft from luggage, prompting questions like, 'How to report stolen items?' The GPT can also guide users on how to seek compensation if an airline loses their luggage, and help when an item is missing from their bag.The user interaction with Luggage Liaison begins with a welcome message offering assistance with luggage queries, presenting an intuitive and friendly user interface. The tool's design enables it to generate information based on given prompts, making it beneficial for users by offering advice, guidelines, and solutions to address their luggage-related issues accurately and efficiently. It's important to note that while Luggage Liaison can provide guidance, each airline has its specific policies, and the information should be verified with the respective airline or appropriate authorities. Luggage Liaison serves as a source of information and a guide to catalyse the process of finding solutions to luggage-related problems.