Maisie is an AI-powered e-commerce chatbot designed to automate various aspects of customer engagement, providing personalized product recommendations, automated customer service replies, and list building capabilities for emails and SMS. With its integration capabilities, Maisie enables businesses to sell products through multiple social media platforms, including Instagram, TikTok, and Facebook. Additionally, the platform allows for seamless transfer of chats to human agents for more personal interactions. With its AI-powered capabilities, Maisie can handle pre-sales queries, provide automatic responses and product recommendations, and enable real-time order status checks. By improving customer satisfaction through instant responses and contextual discounts, Maisie aims to drive conversion rates, reduce customer support tickets, and foster deeper customer relationships.
