Since its inception, OptimAI has helped over 2000 businesses worldwide to automate their customer service operations.
The platform provides a wide range of features that enable businesses to create personalized chatbots tailored to their specific needs and preferences. With OptimAI, businesses can create chatbots that are able to resolve up to 55% of customer support questions, reducing the need for human support agents and increasing customer satisfaction. The platform also supports up to 85 languages, allowing businesses to expand their customer service operations globally. Additionally, OptimAI's platform is designed to be 24/7 available, ensuring that customers can receive help whenever they need it. The platform also offers endless customization options, allowing businesses to match the chatbot's design to their brand. With advanced analytics, users can understand and improve the performance of their chatbots and team through flexible and customizable reports. The platform integrates with existing tools, making it easy to import knowledge and deploy chatbots across various platforms such as websites and WhatsApp. The process of creating a chatbot is simple, requiring users to upload documents or provide a website link, and the platform effortlessly generates a chatbot tailored to the provided data. Overall, OptimAI's platform is a powerful tool that enables businesses to automate their customer service operations and improve customer satisfaction.
