Perceptif is an AI tool that helps you improve your customer service by providing you with actionable insights into your customers' feedback. With Perceptif, you can easily track your customers' feedback on social media, email, and live chat.
Here are some of the features that make Perceptif the perfect tool for improving your customer service:
Customer feedback tracking: Perceptif allows you to track your customers' feedback on social media, email, and live chat. This information can be used to identify customer pain points and to improve your customer service processes.
Actionable insights: Perceptif provides you with actionable insights that can be used to improve your customer service. This information can be used to identify areas for improvement, to develop new customer service initiatives, and to measure the effectiveness of your customer service efforts.
Reporting and dashboards: Perceptif provides you with reporting and dashboards that can be used to track the performance of your customer service. This information can be used to identify areas for improvement, to develop new customer service initiatives, and to measure the effectiveness of your customer service efforts.
Easy to use: Perceptif is easy to use, even for beginners. Simply connect your data sources and Perceptif will do the rest.
Perceptif is the perfect tool for any business that wants to improve its customer service. With Perceptif, you can easily track your customers' feedback, identify areas for improvement, and develop new customer service initiatives.
