ServiceBell

ServiceBell is an all-inclusive sales driven AI software platform with intent-powered inbound and outbound capabilities. It includes a number of features aimed at streamlining the sales process and identifying potential leads. One of its key tools is the Visitor ID which uses first-party intent data to identify and track website visitors. The platform also includes outbound features like an AI Parallel Dialer and Virtual Salesfloor that provide an efficient way to perform outbound calls in either power or parallel mode, additionally incorporating features like voicemail drop and spam monitoring. For inbound sales, it offers live chat, journey builder and scheduling features. A standout feature is the platforms real-time cross-platform analytics that gives an overview of performance and, along with many integrations available such as syncing with CRM and sequencing tools, offers robust data analytics and insights. These features work to help marketing teams build more business pipeline from their website, aid product-led sales by converting free trials into paying customers, and facilitate instant sales meetings with website visitors for inbound sales. The platform also emphasizes its capability to notify when high-value accounts and contacts visit the site and engage in real-time.