Tiledesk is a platform that combines free live chat functionality with open-source chatbots to enhance customer communications and boost ROI (Return on Investment). It enables the integration of chatbots with popular messaging channels like WhatsApp, providing users with a unified inbox for managing all their communication channels. By combining live chat and chatbot capabilities, Tiledesk offers businesses a comprehensive solution for engaging with customers, providing support, and automating repetitive tasks. The platform helps businesses improve customer satisfaction, increase efficiency, and drive better results.