Viable

Viable is an AI-powered tool that helps organizations make data-driven decisions by providing detailed insights from customer feedback. It uses advanced AI and NLP technology to analyze customer feedback, enabling companies to measure and improve their product-market fit, launch stronger messaging with deep audience insights, and make data-driven decisions faster. Its AI-powered reports provide instant, accurate, and data-backed insights for every team, going beyond sentiment analysis to track changes over time and provide summaries, urgency scores, product sub-themes, user profiles, and more. Viable can be used to analyze sales call transcripts, customer support tickets, market research, employee surveys, and more. It also offers automated PII redaction and a white-glove service team to respond rapidly to custom data management requests. Additionally, Viable is SOC 2 Type 2 certified, requiring only 500 datapoints to get started. Viable offers a free 30-day trial to show off what its AI can do with users' data, and integrates directly with leading platforms like Zendesk, Intercom, or Front for customer support, Delighted for surveys, Gong for call transcripts, the app stores for product reviews, and more. Viable is a powerful tool that helps organizations understand their customers better and make data-driven decisions. Its advanced AI and NLP technology provides detailed insights from customer feedback, enabling companies to improve their product-market fit, launch stronger messaging with deep audience insights, and make data-driven decisions faster. Its AI-powered reports provide instant, accurate, and data-backed insights for every team, going beyond sentiment analysis to track changes over time and provide summaries, urgency scores, product sub-themes, user profiles, and more. With its automated PII redaction and white-glove service team, Viable offers a seamless and secure way to analyze customer feedback. Additionally, its SOC 2 Type 2 certification ensures that users' data is secure and protected. Overall, Viable is a valuable tool for organizations looking to gain a deeper understanding of their customers and make data-driven decisions.