Yobi

Yobi is a tool that streamlines customer conversations for small businesses. With its powerful AI tools, it centralizes all customer conversations into one inbox, regardless of the channel, and supports customers in their preferred language. Key features of Yobi include a centralized inbox for easy tracking and response to inquiries, AI-powered automation of repetitive tasks and personalized customer responses, multilingual support to communicate with customers in their preferred language, and omnichannel integration with email, social media, and messaging platforms. Yobi focuses specifically on small businesses, providing them with the necessary tools to enhance customer interactions. Use cases for Yobi include customer service management across multiple channels, improving sales processes through lead generation and customer engagement, and enhancing marketing efforts by engaging with customers on social media and other channels. Yobi is a valuable tool for small businesses seeking to streamline customer conversations.