Yuma

Yuma Ticket Assistant is an AI-powered tool that seamlessly integrates with your Help Desk software to automate the process of drafting responses for customer tickets. By leveraging advanced AI technology, Yuma improves efficiency and support quality, leading to increased customer satisfaction and ultimately boosting revenue. This tool is currently empowering Shopify merchants who use Gorgias as their Help Desk software. With Yuma, you can automate the drafting of responses, saving valuable time for your support team and ensuring consistent and timely communication with your customers. The AI algorithms analyze ticket content and provide suggested responses, which can be customized by your team before sending. Yuma enhances the overall ticket management process, allowing your support team to focus on high-value tasks and providing exceptional customer service.